Joint, marginal, and conditional relative frequency 1
A headline says, “\(30\%\) of all survey respondents were satisfied customers who used chat.” Which relative frequency is this: joint, marginal, or conditional? What denominator does the statement require?
Hints
- Identify whether one category or a category pair is being described.
- Notice the phrase “of all survey respondents.”
- Conditional statements restrict the denominator to a subgroup.
Solution
1. The statement describes the intersection of two categories: satisfied and used chat.
2. It is a joint relative frequency.
3. Its denominator is the grand total of all survey respondents.
Answer
It is a joint relative frequency, using all survey respondents as the denominator.
